Bpr literature review

Bpr literature review

Business Process Reengineering: Literature Review of Approaches and Applications and to the specific objective i.e. to review the progress in this field of BPR Estimated Reading Time: 7 mins The purpose of this paper is to review a series o f literature s on BPM, BPR, and BPI, which h ave been published b etween and 1 to ac cumulate the knowledge an d the currentEstimated Reading Time: 6 mins The purpose of this paper is to help demystify the confusion on Business Process Reengineering (BPR). This is achieved through a review of the literature covering the period from the late s to Articles published in the leading business journals and the more popular business magazines were included in the review, as well as books published on the Cited by:

Writing a Literature Review // Purdue Writing Lab

To browse Academia. edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser, bpr literature review. Skip to main content. edu no longer supports Internet Explorer. Log In Sign Up. Download Free PDF, bpr literature review. Business Process Reengineering: Literature Review of Approaches and Applications, bpr literature review. Attaullah Shah. Muhammad Habib. Download PDF. Download Full PDF Package This paper.

A short summary of this paper. READ PAPER. Proceedings of 3rd Asia-Pacific Business Research Conference 25 - 26 FebruaryKuala Lumpur, Malaysia, ISBN: Business Process Reengineering: Literature Review of Approaches and Applications Muhammad Nauman Habib and Dr.

Attaullah Shah This study was conducted with the aim to collect and review the work done so far in the field of BPR. Focus of this study was on providing a comprehensive overview of overall development of BPR concept, theories, models, approaches and outcomes, and success and failure causes. published and available researches in bpr literature review field of BPR. Research papers were critically reviewed and then were divided into sub headings i.

introduction, why do firm need change, background of BPR, BPR methodologies, approaches, bpr literature review, causes of success and failure, and BPR in practice both in bpr literature review and private sectors. Research Limitations: Study was restricted to the subject of available researches online and to the specific objective i. to review the progress in this field of BPR mainly management oriented and not to IT or engineering etc.

Conclusion drawn was based on the previous research studies and it was concluded that there is no universal approach to the BPR nor can it be guaranteed that BPR will ensure the success of an organization. Business Process Reengineering BPR is not an unknown word to the business world.

It has been more than two decades since it was introduced for the first time as a tool for change in American business sector. Hammer was the first person who introduced BPR and is considered as a father of BPR. BPR is a tool used for bringing radical change in the business process and was adopted initially by the private sector US- based firms in early s as an replacement of total quality management TQM, a Japanese approach Hammer and Stanton BPR is said to be a new approach for the process management that brings radical change improvement in organizational performance.

Hammer, M. Talwar on the other hand emphasized on rethinking and reconstructing the organizational structure, bpr literature review and value chain. BPR is an important tools used for incorporating change and had proved to be the significant approaches due to its features and the results produced by the effective utilization of these approach over decades.

Thus, BPR is the only consistent tool if applied properly will produce ground breaking results as said by Weerakkody, Janssen, and Dwivedi Gunasekaran and Kobu argued that the important feature of BPR adaptation is because of its ability and utilization of Information technology I.

T and computation. It has been further stated that the gaining acceptance of BPR as a tool for change is due to its openness towards the technology. Thus, bpr literature review, the major role played in the success of change process BPR is because of its development and ability to incorporate latest technology, bpr literature review. This paper will focus on reviewing the available literature on BPR and will focus on the overall development of Bpr literature review concept, theories, models, approaches and outcomes, and success and failure causes.

Every reengineering bpr literature review and BPR experts have their own way of explaining and using this tool. Similarly, there are differences in the bpr literature review towards BPR and even various authors has shown differences in the concepts as well as definitions of this approach which will be discussed in detail in this paper.

Main objective behind this type of study will be to provide a comprehensive discussion on the overall work done in parts on BPR in different phases and to identify bpr literature review gap so that the interested readers get bpr literature review holistic insight of this concept and activities in most comprehensive manner as well as to identify the gap for further study in this field.

Bpr literature review reviewed for this paper concentrated on identifying the need for change, tools and approaches used for bringing change in the organization and the findings of various studies conducted on the firms which utilized those tools for bringing change however, the main focus will remain on discussing BPR as a tool for change, introduction of BPR and development, approaches, methodology, success and failure factors, and comparison of BPR with other tools used for change.

BPR is the tool for change thus, it is important to construct a base regarding the need for change and why firms should bring change. The discussion below will start with the importance of change and then it will be bpr literature review by background of BPR, literature on BPR, approaches and applications of BPR in public as well as private sectors. Why do firms need to change?

Archer and Bowker stated that markets are changing drastically and these changes are demanding change in production, traditional approach towards innovation, adaptation of latest technology to produce high level of products and services and to adjust business as per market and global needs.

Businesses that do not change their approach are going out of competition and soon will be vanished. Having a more focused discussion, Zinser, Baumgärtner, bpr literature review, and Walliser argued that the main cause of change for the firm are mostly customer focused and that change aims to please, to attract and to retain customers. Furthermore, bringing innovation for the purpose of maintaining competitive position and utilization of advanced technologies is another reason.

Similarly, Marjanovic conducted a study which supports the fact that business environment is changing rapidly and it requires companies to change their way of doing business to meet the expectations of customers and thus be able to survive. Coulson-Thomas investigated to find out the type of firm that adopts change and concluded that it is learning organization which adopts change and believes in continuous learning and is always ready to accept changes.

Thus, bpr literature review, it is the business environment that is changing with a rapid pace and the only way an organization can survive continual changes in the business environment is to learn to manage and take advantage of change effectively.

Furthermore, it can be concluded that change is a continuous process which forces firms to adjust and readjust there activities process and services etc. with every passing day. During the period of organizational change, mostly the focus of an organization remains of brining change in the organizational structure, organizational process, policies and procedure.

Subsequently, change can affect humans employeessystem, bpr literature review, process, organizational culture, and part of organization or the whole organization depending on the nature of change.

To adopt the change and to cope with change, it is necessary to know what kind of change a company want and to what extent? Therefore, it is necessary to examine the type of change and the available tools for change.

Furthermore, bpr literature review, the major organizational changes that are frequently occurring includes; merger and acquisition, expansion of business any typechange in organization culture including customer orientationand bringing change in technology including ICTprocess up gradation or reengineering, structural change, total quality management TQMand change in strategies etc. There are four major types of change in an internal environment of an organization; Structural Changes, Strategic Changes, Process Changes, and People-centered change, bpr literature review.

These changes are interlinked and change in one can lead to force an organization to bring change in the other area as well. Process oriented changes are commonly an attempt to develop overall workflow efficiency and productivity.

They may include implementing technology changes, such as robotics in manufacturing or requiring sales teams to begin documenting and reporting activities in a new way. Thus, among all the types of changes, this Process change is having a central value and importance in an organization and is considered as the most difficult type of change bpr literature review well. Among various techniques and management approaches BPR is new and most commonly used in this era of globalization and technology.

Venkartraman elaborates the birth of BPR in his study as for the first time effort of BPR was to align the I. T with strategy. This effort started in during research program at M. Later on researchers and scholars had designed other process by studying and evaluating the outcomes as discussed by McKay and Radnor Grey and Mitev concluded that there are three essential Cs in BPR i. customers, competition, and change. These Cs are in other word reasons why companies are adopting BPR.

Davenport and Bpr literature review ; Hammer, are the pioneers in the field of BPR who introduced this concept to the world and are known as the fathers of BPR. Another definition of BPR was from T. Davenport"encompasses the envisioning of new work strategies, the actual process design activity, bpr literature review, and the implementation of the change in all its complex technological, human, and organizational dimensions.

In all discussion, it is clear that the authors are obvious about the importance of BPR and all agree on the result i.

improved performance, efficient and effectiveness, cost minimization and increase in production. Similarly, Cao et al. Furthermore, Majed Al-Mashari and Zairi says that, BPR is about bringing radical major change to provide satisfaction to customers, to achieve competitive advantage, to improve quality of products and services, and to minimize cost. This shows the urgency of companies towards adjusting their business in histrionic and world-shattering changes.

Thus, BPR, with so many names and differences in the approach leads to create confusion in the bpr literature review of readers therefore, it is necessary to review those approaches and different schools of thoughts for the purpose to identify the areas of agreement and disagreements. Approaches bpr literature review BPR and Schools of thoughts Muthu, Whitman, and Cheraghi in their study focused on presenting a consolidated methodology for business process reengineering BPR however, their approach was based on the shortcomings of the previous studies and models see in table:1 presented by Furey, Timothy.

Muthu et. al, stated that BPR is the process for those who wants 10 times improvement thus, it should not be used for minor improvement in business processes. Before incorporating BPR, the authors insists on having process maps department wise as an important tool for getting insight of the area that needs radical change. Activity Furey, Timothy. al Mayer, et. However, this model is unable to provide anything new or ground breaking solutions.

As the major focus of this model was to combine the previous work while authors were unable to add something new to the existing BPR process and model, bpr literature review.

Furthermore, the model is followed by series of other models IDEF1, IDEF2, IDEF3 etc. Moreover, in conclusion of the paper, researchers were unable to provide any validation and success ratio of this model. BPR is customized approach and is different needs, bpr literature review, implication and varies from organization to organization therefore, it is very difficult to provide a consolidated model equally applicable in every organization.

Coulson-Thomas argued that it is learning organization which adopts change and believes in continuous learning and is always ready to accept changes thus, BPR is made for such organizations.

This study was based on the findings of COBRA constraints and opportunities in business restructuring — an analysisa team designed to study BPR projects, experiences and studies and report to Commission of the European Communities.

Their task was to organize seminars, workshops, discussion forums and case based interviews to study current practices, policies and methodologies of BPR in practice and later on come up with guidelines and suggestions for private, public and voluntary sectors.

The focus of study was to identify the best practices in this field for which a framework was designed having six major components i. Furthermore, bpr literature review, bpr literature review framework was based on the selection of ten best practices of BPR in bpr literature review past most frequently used i. Task elimination, Task composition, Integral technology, Empower, Order assignment, Specialist-generalist, bpr literature review, Integration, Parallelism, and Numerical involvement, bpr literature review.

Every type of approach i. TQM, BPR, JIT, BSCs balance score card and other TLAs three letter acronyms are all in line with any related fashion.

These approaches itself possess some characteristics that are causing problems.

Business Process Re-engineering explained - Simplest Explanation Ever

, time: 10:29

Feb 22,  · Stand-alone literature review If you are writing a stand-alone paper, you can discuss the overall implications of the literature or make suggestions for future research based on the gaps you have identified The purpose of this paper is to review a series o f literature s on BPM, BPR, and BPI, which h ave been published b etween and 1 to ac cumulate the knowledge an d the currentEstimated Reading Time: 6 mins Sep 01,  · This paper presents a review of the existing literature on BPR and based on the literature review, proposes a number of topics that can be developed as potential research projects. The aim is to provide the reader with an understanding of what constitutes BPR and to assist in the better adoption of BPR amongst blogger.com by: